Some
moments
pass.
Others
remain.
Timepieces chosen to preserve moments — never rushed.
Selected Timepieces
We curate timepieces.
For those who value presence over urgency.
Our Perspective
Some things are chosen carefully.
Others are simply consumed.
Frequently asked questions
What is the return policy?
We accept returns within 14 days of delivery, provided the item is unused and in its original condition.
To initiate a return, please contact our support team before sending any item back. Return instructions will be provided individually.
Are any purchases final sale?
Certain items, including promotional or discounted products, may be considered final sale.
Any such conditions will always be clearly indicated at the time of purchase.
Are there any variations between pieces?
Nossos relógios são provenientes de parceiros internacionais cuidadosamente selecionados.
Pequenas variações na marca ou nos detalhes de acabamento podem ocorrer dependendo do lote de produção, sem afetar o design, os materiais ou a estética geral do relógio.
When will I get my order?
Orders are typically processed within 2–5 business days.
Estimated delivery times vary by location and carrier, but most orders arrive within 14 days after dispatch.
Please note that delivery times are estimates and may vary.
Where are your products manufactured?
Our timepieces are sourced from carefully selected international partners.
Manufacturing locations may vary depending on the model and availability.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order value.
Any applicable shipping fees will always be displayed before payment.
How can I reach Éternoa?
Éternoa
Customer support is available via email.
Email
contact@éternoa.com
Please allow up to 24–48 hours for a response.
Do your products come with a warranty?
Yes. All products are covered against manufacturing defects.
If you believe your item has a defect, please contact us at contact@éternoa.com so we can review the case.
